These terms apply to the MotionPad AI Game Mat (the MotionPad 3×3 mat), the four apps (MotionPad Arcade, MotionParty, MotionPuck, and MotionSports), and related services provided by Genius Holdings Co., Ltd. (薩摩亞商傑尼斯投資控股有限公司台灣分公司) ("we" or "us"). By tapping Agree and continue when you first open an app, or by using the related services described on this website, you agree to these terms. When these terms change materially, the app will show the update, and tapping Continue and continuing to use the app means you accept the new version.
1. Products and licenses
- The MotionPad Bundle (Price TBA) includes the 3×3 mat and one serial code. Once it is redeemed in any of the apps, the full content of all four games is licensed to the redeeming account.
- The license is a one-time purchase with no subscription fees. It is a right to use the games, not ownership of the software.
- All four apps are free to download. Without signing in or redeeming, you can play some of the basic content in each game with a MotionPad mat (see the FAQ for what's currently included).
2. Accounts and redemption
- Signing in is optional. Redemption, in-app purchases, AI credits, and feedback require signing in with a Google or Apple account. Redemption also requires an internet connection.
- This service is intended for users aged 13 and over. Minors need a parent's or guardian's consent to sign in and make purchases.
- Before you redeem, the app shows the account your license will be linked to. Once you confirm, the link can't be changed.
- To redeem, you must enter or scan the 16-character serial code on the serial card. Each serial code can be redeemed only once.
- Please keep your serial card and account secure. If you suffer a loss because your serial code was exposed or someone else used your account, we will do our best to help, but we can't guarantee recovery.
3. Non-transferability and Extra Accounts
- Once linked, a license may not be transferred, resold, rented, or lent to another account.
- Licenses are tied to the redeeming account and do not go with the mat. An account without a license can purchase an Extra Account (Price TBA) in any of the apps to unlock all four games.
- Extra Accounts are purchased in-app through the App Store or Google Play. Payments and refunds are subject to each store's rules (see Returns & Refunds). If a store issues a refund, the entitlements from that purchase will be revoked.
4. Devices, connectivity, and controls
- No device limit: the same account can be used on multiple phones.
- You can play offline. Your license must re-verify online from time to time. When verification is needed, the app will remind you to connect and will not delete your data.
- Games can be played only with the MotionPad mat; touch-screen gameplay is not available. Menus can be navigated by touch.
- The apps require a supported Android phone or iPhone. The compatibility list will be published on this website.
5. Hardware warranty
- The mat hardware has a 6-month warranty, excluding user-caused damage.
- If it fails during the warranty period, contact support with proof of purchase, such as a receipt or invoice, and send it back for inspection. Once the fault is confirmed, we will replace it with a new unit. We cover shipping costs during the warranty period.
- Replacing hardware does not affect the game licenses on your account, and no new serial card is included.
6. Returns and refunds
For full details, see Returns & Refunds.
- Physical products (the Bundle): If you bought online, you can return the product within 7 days of receiving it for a full refund. When a Bundle is returned, its serial code is voided. If the serial code has been redeemed, the game license on that account is revoked, taking effect at the next online re-verification. After 7 days, issues are handled under the warranty in Section 5.
- In-app purchases (Extra Accounts, AI credits): Refunds are handled by the App Store or Google Play under their own rules. The store decides whether to give a refund, and we don't accept refund requests ourselves. Once a refund goes through, the license granted by that purchase is revoked, or the credits from that purchase are deducted.
- Right of withdrawal for digital content: Extra Accounts and AI credits are digital content not provided on a tangible medium, and they are provided right after purchase. With your consent before purchase, the 7-day right to cancel the contract does not apply once they have been provided.
7. Service continuity and discontinuation
- Redemption and licensing services will be maintained for at least 2 years, with compatibility updates and bug fixes provided during that time.
- If we need to discontinue the service, we will announce it 3 to 6 months in advance.
- Before the service ends, we will update the apps to use a permanent offline license so you can keep playing the games you purchased, and we will provide a way to export and import your data.
8. AI features and AI credits
- The apps can create an AI review after each round. There are three AI sources, none selected by default, and you choose one in Settings: your own OpenAI-compatible server, Armor EdgeAI (external site, opens in a new tab) on your local network (paired by scanning its QR code), or AI credits. The first two cost nothing from us, although a custom server's service may charge its own fees. Services you set up yourself are not provided by us or through us, and we are not responsible for the content they generate.
- You confirm each time before AI is used. With AI credits, the app shows how many credits will be deducted before you confirm. AI never runs automatically.
- We also offer AI credits: you buy credits through in-app purchase, and we call an AI model on your behalf to create reviews. 1 credit creates 1 review. Credits never expire, are stored on your account, and are shared across all four apps. Each account has a daily usage limit. Credits can't be exchanged for cash or transferred to another account. If you delete your account, any unused credits are forfeited.
- AI reviews are generated by an AI model. They may be inaccurate, are for reference only, and are not medical, health, or professional advice. If the model fails or the content is blocked by safety checks, the credit used is returned, and you'll see the free template report instead.
- For refunds of AI credits, see Returns & Refunds. For how data is handled, see the Privacy Policy.
9. Prohibited conduct
- Cracking, reverse engineering, or tampering with the apps or the licensing system.
- Mass redemption attempts, or guessing, distributing, or selling serial codes.
- Improperly obtaining licenses or credits, for example by repeatedly buying and then requesting refunds.
- Interfering in any way with our services or other users.
If you violate these terms, we may stop providing the license and services to that account.
10. Safety and limitation of liability
Before use, please read the safety information on the mat page. MotionPad is interactive play equipment for the home. It does not provide medical assessments and is not a substitute for a doctor or professional guidance.
To the extent permitted by law, we are not liable for losses caused by use that does not follow the instructions, or by third-party services (including AI services you connect to yourself). This does not affect the rights you have as a consumer under the law.
11. Governing law and changes to these terms
These terms are governed by the laws of the Republic of China (Taiwan). Any dispute shall be submitted to the Taiwan New Taipei District Court as the court of first instance.
When we update these terms, we will post the changes on this page and update the date. Significant changes are also shown in the app (see the introduction). If you have any questions, email service@genius-gh.com.